1. General Information
Welcome to HotLady Oman (“we”, “us”, “our”). These Terms & Conditions govern your use of our website and services. By placing an order, you agree to comply with and be bound by these terms.
2. Remote Sales Compliance
We comply with Article 33 of Oman’s Consumer Protection Law and its Executive Regulations: orders include accurate product representation, clear delivery terms, and a transparent returns policy.
3. Product Descriptions
Product details reflect actual offerings as sold. Photos, shades, or dimensions may vary slightly due to display settings or production changes.
4. Pricing & Payment
All prices are in Omani Rial (OMR) and include applicable taxes. Payment is processed securely at checkout. In case of duplicate charges, refunds will be executed promptly to the original payment method.
5. Delivery & Cancellation
We offer free delivery across Oman within 24 hours (where applicable). You may cancel your order before it’s shipped by contacting support.
6. Return & Exchange Rights
Consumers may return or exchange products within 15 days of receipt, provided products are in original packaging and unused.
7. Limitation of Liability
To the fullest extent permitted under Omani law, HotLady Oman is not liable for indirect, incidental, or consequential damages related to your use of our products or website.
8. Modifications
These Terms may be updated at any time. Changes apply from the date of posting. Please check back regularly.
9. Governing Law
These Terms are governed by the laws of the Sultanate of Oman. Any dispute will be subject to the jurisdiction of Oman’s courts.